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Policies

Reservation Policies

Reservation, Deposit and Payment Methods

A 50% deposit is required for all multiple night reservations made online. Balance is due upon arrival.

We accept Visa, MasterCard, cash, traveler’s checks, Venmo, PayPal and Cash App.

Confirmation of your reservation and receipt of your deposit will be forwarded by email.

Cancellation/Refund Policy

As a small, family owned, seasonal business, cancellations have a considerable impact. We therefore adhere strictly to our cancellation policy. 

In the unfortunate event that you must change or cancel any part of your reservation, notice of 60 days or greater is required.

We will work with you to find another date to reschedule your reservation within the same calendar year, however no refunds will be given.

Guests will be responsible for all charges as originally booked if changes or cancellations are received less than 60 days of the stated arrival.

If cancellation is a possibility, we would suggest the purchase of travel insurance.

Guests departing prior to reserved length of time are charged for the entire number of nights reserved.

We do not refund for inclement weather. Please note that there are no exceptions to this policy due to COVID.

Number of Guests Per Room

All guest rooms accommodate only two people. We do not have cots, cribs or pullout sofas. More than two guests in one bed, or sleeping on the guest room floor, is not permitted.

Arrival and Departures

Check-in time at the Puffin Inn is anytime after 4pm. Check out time is promptly at 10:00 am.

If arriving prior to check-in time, you may park your car in the parking area at the Inn and walk into town.

Unfortunately we cannot allow guests to enter the house before check in for any reason since we will be deep into cleaning to prepare for your arrival.

Please let us know what time you plan to arrive so that we can come greet you and show you a few things around the house. We like to stay in touch via text the day of arrival.

Parking

There is free on-site parking for one car per room. Unfortunately we do not have extra parking available for visitors of registered guests.

Because we have limited parking, guests checking out must remove their cars from the parking area by 10:30 am to allow for incoming guests.

Smoking and Candles

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A Historic-Chic Inn in the seaside town of Ogunquit

Puffin Inn

433 Main Street
P.O. Box 2232
Ogunquit, Maine 03907
(207) 646-5496
innkeeper@puffininn.com
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